Download Corporate E-Learning: An Inside View of IBM's Solutions by Luther Tai PDF

By Luther Tai

Company e-learning has turn into more and more very important within the modern universal-access enterprise international, and will offer strategic and aggressive merits to enterprises so one can speed up education and decrease the excessive bills of face-to-face studying courses. even though, many of the books which are written approximately e-learning don't describe intimately how company e-learning is admittedly carried out inside a particular corporation. Corporate E-Learning fills that hole through describing extensive how e-learning courses are constructed and instituted, and the way their effectiveness is measured, from the point of view of practising e-learning execs at IBM, an early and liberal consumer of e-learning applied sciences to coach their worldwide team. Drawing on a wealth of in-person interviews of diverse e-learning pros at IBM, in addition to contemporary e-learning literature, Tai discusses how IBM has considerably contributed to the evolution of company e-learning. during doing so, he makes important comparisons with different businesses and industries, and attracts conclusions which are acceptable to any corporation contemplating using e-learning. businesses can be cautious, concludes Tai, to exploit e-learning merely whilst it makes strategic and fiscal experience, now not just because the expertise is out there. moreover, e-learning must always be used in addition to different extra conventional technique of studying, and punctiliously monitored through suggestions mechanisms to degree even if its pursuits were finished, and the way e-learning courses may perhaps increase sooner or later. Corporate E-Learning is designed for lecture room use in know-how administration classes, and also will attract company execs who're enthusiastic about education, human assets improvement, and function development.

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Extra resources for Corporate E-Learning: An Inside View of IBM's Solutions

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Blended learning considers the target audience, skills, content, technical resources, personnel resources, and budget and time constraints (Piskurich 2003). ” This model blends e-learning with classroom learning. The first three tiers are done online, whereas the fourth tier is a classroom interactive session. The first tier covers information and awareness. The second tier covers understanding of work practices. The third tier involves collaborative learning through simulations. The final, fourth tier is the face-to-face intervention (Sloman 2002, 46).

Quality of e-learning can be created from meaningful feedback which is fostered by openness and collaboration” (Leacock 2005). The success of e-learning is measured by how many people say they would take another e-learning course (Verespej 2001). To measure learner satisfaction, testing and assessments are an essential part of the process. Tests based on consistent standards provide an objective way to measure the skills and knowledge of the learner. If the goal is to get employees to learn actual job skills that can translate to benefits for the employee and the organization, it is necessary to provide proof of effectiveness (Brannick 2003).

Some companies have started measurement programs to prove e-learning’s positive impact on customer service, productivity, and sales (Berry 2000). A four-year study by the American Society for Training and Development showed that firms that invest $1,500 per employee in training compared to those that spend $125 experience, on average, 24 percent higher gross profit margins and 218 percent higher income per employee (Rosenberg 2001, 216). Literature Review 19 The goal of e-learning measurements is to create a link between e-learning and how a company now does X, Y, and Z better (Krell 2002).

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